This Privacy Policy describes how https://lamiano.com/ (the "Website" or "we") collects, uses, and discloses your personal data when you visit the Website or make a purchase there.
Collecting Personal Information
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to all information that can uniquely identify an individual (including the information listed below) as "personal data." Below you will find more information about which personal data we collect and why.
Device Information
Examples of personal data collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the Website.
Purpose of collection: to load the Website correctly for you and to perform analytics on Website usage in order to optimize our Website.
Source of collection: automatically collected when you access our Website using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: shared with our processor Shopify
Order Information
Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you, in accordance with your stated preferences, with information or advertising about our products or services.
Source of collection: collected from you.
Disclosure for business purposes: shared with our processor Shopify
Customer Support Information
Examples of personal data collected: email, phone number, name.
Purpose of collection: customer support.
Source of collection: collected from you.
Shopify Platform
Through the use of the shop platform "Shopify," so-called "cookies" are used on our websites. No conclusions about your identity can be drawn from cookie technology. Only pseudonymized information is generated.
Most browsers (e.g., Chrome, Firefox, Internet Explorer, Safari, etc.) accept cookies by default. You can independently allow or block temporary and stored cookies in your security settings. However, we expressly point out that certain features on our websites may not be available and some web pages may not display correctly if you disable cookies.
Further information is also available on Shopify's websites (shopify.com). Shopify's privacy policy can be found at https://www.shopify.com/legal/privacy.
Facebook Social Plugin
We offer you the ability to recommend offers, promotions, products, and announcements via Facebook. For this purpose, we use social plugins from Facebook. These services are provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/
When the website loads in your browser, the code of the social plugins is retrieved directly from a Facebook server by your browser and embedded into the website displayed in your browser. We therefore have no influence on the scope of data retrieved by Facebook in this context.
According to its own statements, Facebook stores the date and time of your visit, the specific web address where the social plugin is located, and other technical data such as the IP address, browser type, and operating system for a period of 90 days in order to further optimize Facebook's services. After the 90-day period, the data is anonymized so that it can no longer be associated with you.
If you are logged into Facebook during your visit to this online shop, Facebook can associate the pages you visited with your Facebook account. Through interaction with the social plugins (clicking, etc.), the information generated by the interaction is transmitted to and stored by Facebook. You can prevent this by logging out of Facebook before visiting our website.
It is also possible to block Facebook social plugins entirely. There are extensions available for your browser (e.g., Facebook Blocker) that you can install and activate for your respective browser.
Facebook's privacy notices and additional privacy settings can be found here: https://www.facebook.com/privacy/policy/
Please also check all the links provided for Facebook, as Facebook's privacy policies are regularly updated and adjusted due to expanded social plugin functionality.
Use of Google (Universal) Analytics for Web Analysis
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de). This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in an optimized presentation of our offerings pursuant to Art. 6(1)(f) GDPR. Google (Universal) Analytics uses methods that enable analysis of your use of the Website, such as cookies. The automatically collected information about your use of this Website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, the IP address is truncated before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. After the purpose has been fulfilled and the use of Google Analytics by us has ended, the data collected in this context will be deleted.
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed at the company. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of data generated by the cookie and related to your use of the Website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click on this link to prevent collection by Google Analytics on this website in the future. An opt-out cookie will be placed on your device. If you delete your cookies, you will need to click the link again.
Advertising via Marketing Networks: Google AdWords Remarketing
We advertise this Website in Google search results and on third-party websites through Google AdWords. When you visit our Website, Google sets a so-called remarketing cookie, which automatically enables interest-based advertising through a pseudonymous cookie ID and based on the pages you visit. This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in the optimal marketing of our website pursuant to Art. 6(1)(f) GDPR. After the purpose has been fulfilled and the use of Google AdWords Remarketing by us has ended, the data collected in this context will be deleted.
Further data processing only takes place if you have consented to Google linking your web and app browsing history with your Google account and using information from your Google account to personalize ads you see on the web. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form audiences.
Google AdWords Remarketing is a service provided by Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
Minors
The Website is not intended for persons under the age of 18. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact the address below to request deletion.
Sharing Personal Information
We share your personal data with service providers who help us provide our services and fulfill our contracts with you, as described above. For example: Google, Facebook, Klaviyo
We use Shopify to operate our online shop. You can read more about how Lamiano uses your personal data here: https://www.shopify.com/legal/privacy
We may share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to understand how our customers use the Website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=de. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how Google uses information from our Website, please visit: https://policies.google.com/technologies/partner-sites
We share information about your use of the Website, your purchases, and your interaction with our advertising on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at https://thenai.org/about-online-advertising/faq/?tab=2
Facebook Pixel
Within our online offering, we use the so-called "Facebook Pixel" of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), based on our legitimate interests in the analysis, optimization, and economic operation of our online offering.
With the help of the Facebook Pixel, Facebook is able to determine the visitors of our offering as a target audience for the display of advertisements, so-called "Facebook Ads." Accordingly, we use the Facebook Pixel to optimize interest in our target audiences.
You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info
Use of Personal Information
We use your personal data to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") on the following legal bases:
Your consent;
The performance of the contract between you and the Website;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Data Retention
When you place an order through the Website, we will retain your personal data for our records until you ask us to delete this data. For more information about your right to deletion, please see the "Your Rights" section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has a legal effect on you or otherwise significantly affects you.
We do NOT carry out fully automated decision-making that has a legal or otherwise significant impact on the use of customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud, which has no legal or otherwise significant impact on you.
Services that contain elements of automated decision-making include:
Temporary denylisting of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylisting of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Sale of Personal Information
We do not sell personal information.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the personal data we hold about you, to transfer it to a new service, and to request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.
Your personal data is initially processed in Ireland and then transferred for storage and further processing outside of Europe, including to Canada and the United States. For more information about how data transfers comply with the GDPR, please refer to Shopify's GDPR whitepaper: https://help.shopify.com/de/manual/your-account/privacy
CCPA
If you are a resident of California, you have the right to access the personal data we hold about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.
If you wish to designate an authorized agent to make these requests on your behalf, please contact the address below.
Cookies
A cookie is a small piece of information that is downloaded to your computer or device when you visit our Website. We use a number of different cookies, including functional, performance, and advertising cookies, as well as social media or content cookies. Cookies improve your browsing experience by allowing the Website to remember your actions and preferences (e.g., login and region selection). This means you do not have to re-enter this information each time you return to the Website or navigate from one page to another. Cookies also provide information about Website usage, such as whether you are visiting the Website for the first time or are a frequent visitor.
We use the following cookies to optimize your experience on our Website and to provide our services.
Cookies Important for the Shop
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies persist until you stop browsing, and persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after being downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and parts of our Website may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether to accept cookies through your browser settings, which are often found in the "Tools" or "Settings" menu of your browser. For more information on how to change your browser settings or block, manage, or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.
Please also note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your data by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Changes
We reserve the right to update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact
If you would like more information about our privacy practices, have questions, or wish to file a complaint, please contact us by email at info@lamiano.com.
If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You may contact your local data protection authority.